Frequently Asked Questions about Drawer Sliders
If you have questions about your drawer slider application, installation or other technical issues, please check the following common questions. Please get in touch with us through technical support requests if you do not find the required information.
Product Specifications:
1. What is the load capacity of your drawer sliders?
Our heavy-duty drawer slide series boasts a robust load capacity of up to 500lb. For applications demanding exceptional load-bearing capabilities, our team can tailor solutions to meet your specific requirements.
2. What is the maximum extension of your heavy-duty drawer slides?
The CENSO heavy-duty drawer slide series offers an extensive extension range, spanning from 100mm to 2000mm (4-80 inches). For applications demanding extended reach, please contact our team for tailored solutions.
3. What finishes are available for your heavy-duty drawer slides?
Our heavy-duty drawer slides come in four finishes: white zinc plating, blue zinc plating, electroplating, and brushed stainless steel.
Specifically, the choice of finish can be made according to your specific needs and preferences.
White zinc plating provides good corrosion resistance and aesthetics and is the most commonly used finish.
Blue zinc plating has stronger corrosion resistance, making it suitable for outdoor environments.
Electroplating has higher wear resistance and corrosion resistance, making it suitable for high-intensity use environments.
Brushed stainless steel has a high-end appearance, making it suitable for high-end furniture.
4. Does CENSO use recycled materials to manufacture its products?
CENSO exclusively utilizes high-quality new steel for our drawer slides. Recycled steel, while seemingly cost-effective, necessitates extensive processing and introduces quality control challenges. In prioritizing the safety and performance of our drawer slides, we consciously decided to employ only new steel.
Performance and Durability:
1. How smooth is the operation of your heavy-duty drawer slides?
Our heavy-duty drawer slides are designed to exceed your expectations for smooth operation. With our innovative roller system and advanced ball-bearing technology, your drawers will glide effortlessly, without any binding or resistance, even when fully loaded with heavy items.
Our heavy-duty drawer slides are designed for exceptional smoothness and effortless operation. They incorporate several features that work together to ensure a seamless gliding experience:
High-quality ball bearing system: Our drawer slides utilize premium ball bearings that reduce friction and minimize noise, enabling drawers to open and close smoothly with minimal effort.
Precision engineering: The precise manufacturing of our drawer slides ensures consistent tolerances and alignment, preventing binding or catching during operation.
Smooth-glide technology: Our proprietary smooth-glide technology incorporates advanced materials and coatings that further enhance the smoothness of the drawer movement.
2. Are your heavy-duty drawer slides durable enough for heavy-duty applications?
Our heavy-duty drawer slides are made of premium steel, which provides good corrosion resistance. In addition, we use galvanized and electroplated surface treatments to enhance the corrosion resistance of the slides further.
Our heavy-duty drawer slides can maintain good corrosion resistance in general household environments. We recommend galvanized or electroplated slides if you need to use them in outdoor or humid environments.
We have conducted rigorous salt spray tests on our heavy-duty drawer slides, and the test results show that our slides can meet the corrosion requirements of different use environments.
3. Will the drawer sliders rust after being used for a long time?
The surface of our drawer sliders has been treated to prevent rust, which is treated with advanced electroplating blue zinc to avoid direct air contact and improve oxidation and corrosion resistance.
4. Will the stair rails fall when they are pulled out?
The stair rails are installed on several layers of cabinets, which are much heavier than the load-bearing capacity of the drawer sliders. After the slide rails and cabinet are installed, they are pulled out, and the pulled-out cabinet part is suspended. The slide rail will fall under the downward weight of the cabinet, so the cabinet cannot exceed the load-bearing capacity of the slide rail. Therefore, we recommend that you use it with training wheels.
5. How long is the life of the drawer sliders?
Our drawer sliders have been certified by SGS, a third-party professional machine purchaser, through rigorous tests of load-bearing fatigue resistance and continuous push and pull 80,000 times. The specific service life depends on your use environment.
Shipments and Payment
1. What are the methods of shipping?
Our shipping methods include express (UPS, DHL, FedEx), ocean freight, and air freight.
2. When will I receive my order?
We have more than 10 warehouses around the world. If the inventory of the products you ordered is stored in our local warehouse, your package will be sent out from the warehouse nearest you as soon as you place the order. The delivery time can refer to the following times:
Eastern United States: Within 3 days
Western United States: 3-5 days
Australia: 5-7 days
Russia: 5 days
Thailand: 1-2 days
United Kingdom: 3 days
Germany: 3-5 days
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